Outback Steakhouse at 25261 The Old Road, Newhall, Stevenson Ranch, California.

I was looking forward to my birthday dinner at Outback in Stevenson Ranch as my celebration there last year was so delicious and memorable. I think that the management has changed since last year because this meal fell short in almost every aspect.
The reception was uncomfortable as the hostess did not greet us as usual because she was training another hostess. We were brought to a table and when we requested a booth we were left standing there while she walked away from us without a word finally motioning us to go to the other side of the restaurant for a booth.
I always get the same meal on my birthday. A lemon drop martini (which is not on the menu), and a bone in ribeye with a sweet potato and a salad. The salad was small, the sweet potato was tiny and the ribeye was thin and overcooked. Not to mention that the drink was under poured.
I would not have written a bad review if I had not had previous years of this same meal to compare it to. Every year previously I have walked away satisfied and wanting to go back, but this year is strikingly different. The only nice thing was the server who admitted that there had been a change and that he noticed all of the things that I pointed out and thought the same himself.
My husband and I also hate the kiosk at the table. It does not enhance the experience at all, it diminishes it and frustrates us. Outback, your customers want to TALK to a pleasant person, not interact with a computer!
I can see that many of the recent reviews reflect the same things that I have and hope that the management reads these and takes notice. I will be looking for another place to have a ribeye steak next year.